ClientShield, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.clientshieldconsulting.com (the "Site"), and engage with our services. By using the Site, you agree to the practices outlined in this policy.

Introduction

Privacy Policy for ClientShield

Information We Collect

We collect the following types of personal information from you: • Personal Information: This may include your name, email address, phone number, billing information, and any other information you voluntarily provide when you sign up for our services, request a consultation, or contact us.

  • Payment Information: If you purchase services through our website, we collect billing information, such as credit card details, through secure third-party payment processors.

  • Cookies and Tracking Information: We use cookies and similar technologies to enhance your experience on our Site and collect analytical data. Cookies help us track website traffic and usage patterns but do not personally identify you.

  • Other Information: Any other data you provide directly, such as through website forms, survey responses, or email inquiries.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide, improve, and personalize our services (e.g., consultations, training, and compliance resources).

  • To communicate with you, including for customer support, billing, and marketing purposes.

  • To process payments and manage financial transactions securely.

  • To monitor and analyze website usage to enhance user experience and service offerings.

  • To comply with legal obligations and protect our business operations.

How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your personal information. These measures include:

  • Using encryption for sensitive data, including payment information.

  • Employing secure servers and networks to store and transmit data.

  • Restricting access to personal data to authorized personnel only.

Despite our best efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. However, we strive to use commercially acceptable means to protect your data.

Sharing Your Information

We may share your personal information with trusted third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers that assist with website operations, payments, marketing, or other business functions.

  • Legal Compliance: We may share your information if required to do so by law, such as in response to a subpoena or government request, or to protect the rights, property, or safety of ClientShield or others.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

We do not sell, rent, or lease your personal information to third parties for marketing purposes without your consent.

Cookies and Tracking Technologies

We use cookies to improve the functionality and performance of our website. Cookies are small text files that are stored on your device. These cookies help us track user activity and enhance your website experience. You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features of the website.

  • Types of Cookies Used: We use both session cookies (which expire after you close your browser) and persistent cookies (which stay on your device until they expire or are deleted).

  • Opting Out: You can opt out of cookies by adjusting your browser settings, though this may limit some site functionality

Your Data Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • Access and Correction: You have the right to request access to your personal information and request corrections if the information is inaccurate or incomplete.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

  • Opt-out of Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

  • Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise your rights, please contact us at info@clientshieldconsulting.com.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by ClientShield. We are not responsible for the privacy practices or content of these thirdparty sites. We encourage you to review the privacy policies of any third-party websites you visit.

Data Retention

We retain your personal information for as long as necessary to provide services and fulfill the purposes outlined in this policy. We may retain certain information to comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

ClientShield’s services are intended for adults. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the updated version on this page and update the “Last Updated” date at the bottom of the policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at:

ClientShield, LLC

Email: info@clientshieldconsulting.com

Last Updated: July 1, 2025