TERMS AND CONDITIONS FOR CLIENTSHIELD

1. Introduction

Welcome to ClientShield, LLC (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website, www.clientshieldconsulting.com (the “Site”), and the services we offer through the Site. By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Site.

2. Use of Services

ClientShield provides compliance and privacy consulting services for small healthcare practices, including the following:

• Consulting Services: Tailored compliance and privacy consulting to assist small healthcare practices in meeting regulatory requirements such as HIPAA, data protection, and other healthcare-related compliance needs.

• Educational Resources: Access to downloadable templates, tools, and other resources designed to assist healthcare providers with privacy and compliance.

• Training Programs: Training courses and webinars on HIPAA compliance, privacy best practices, and healthcare regulations.

You agree to use our services solely for lawful purposes and in accordance with these Terms.

3. Account Registration

To access certain features of our Site or services, you may be required to create an account. When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Intellectual Property

All content on the Site, including but not limited to logos, graphics, text, images, videos, software, and other materials, is the property of ClientShield, LLC or its licensors. You are granted a limited, non-transferable license to access and use the Site for personal or business use, but you may not copy, reproduce, distribute, or create derivative works based on any content without our prior written consent.

5. Payment Terms

If you purchase any paid services or products on the Site, you agree to provide accurate and complete payment information. Payments will be processed through a third-party payment provider. ClientShield is not responsible for any issues related to payments or transactions conducted through third-party services.

• Pricing: All prices for services, training, or downloadable resources are clearly listed on the Site. Prices may change at any time at our discretion.

• Refunds: Refunds for consulting services, training programs, or downloadable products will be provided at our discretion, based on the specific terms of the service purchased.

6. Limitation of Liability

ClientShield, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or our services, even if we have been advised of the possibility of such damages. This includes, but is not limited to, data loss, financial loss, or personal injury.

7. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to the collection and use of your personal information as outlined in the Privacy Policy.

8. Prohibited Uses

You agree not to use the Site for any of the following purposes:

• Engaging in any unlawful activities, including but not limited to violating HIPAA regulations or other healthcare compliance laws.

• Uploading or distributing harmful content, including viruses or malware.

• Attempting to gain unauthorized access to the Site or its related systems or networks.

• Violating the intellectual property rights of ClientShield or third parties.

9. Termination

We reserve the right to suspend or terminate your access to the Site and our services at any time, without notice, for any reason, including if you violate these Terms and Conditions. Upon termination, all rights and licenses granted to you will immediately cease.

10. Dispute Resolution

Any disputes arising from or related to these Terms and Conditions or your use of the Site shall be resolved through binding arbitration in accordance with the laws of the state of Texas. You agree to waive any rights to a jury trial and agree to submit to arbitration in Dallas County, Texas.

11. Indemnification

You agree to indemnify, defend, and hold harmless ClientShield, LLC, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

12. Changes to Terms

ClientShield reserves the right to modify these Terms and Conditions at any time. When changes are made, the updated version will be posted on the Site with a new “Last Updated” date. By continuing to use the Site after such modifications, you agree to the revised Terms.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

ClientShield, LLC
Email: info@clientshieldconsulting.com

Last Updated: July 1, 2025